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Dec 21, 2020 • Filed to: Windows Computer Solutions • Proven solutions
When you open your laptop or ThinkPad and see nothing but a constant black screen, you need not worry. Your Lenovo desktop black screen is not a big issue to solve. There could be various reasons for this issue. It could be a loose GPU connection, damaged port, or maybe a faulty display or any other.
The article provides all the essential information about the possible reasons that lead to the Lenovo ThinkPad black screen, effective methods to fix the issue. Moreover, it also offers a reliable way to recover data from a crashed system.
Part 1: Possible reasons for Lenovo laptop or ThinkPad black screen?
Now, the fact that your Lenovo laptop black screen could be a result of numerous possible reasons, sometimes makes it difficult to find the real cause. Here're some of the key factors that lead to such problems.
The computer displays a blank or black screen when it resumes from Sleep mode. This occurs when an external USB mouse or keyboard is used to wake the computer, and the lid is opened. This occurs on computers that have been upgraded to, or shipped with Microsoft Windows 10 19H1 (Version 1903), but does not have the KB4497935 update installed. I have this (or similar) with a Toshiba satellite laptop L50-B. Installed Win 10 Build9926 with no issues. Installed the Win10 updates & black screen. Workaround: Boot up (and get the black or close to screen). Laptop powers down. Open the lid and Win 10 comes to life. Gabe Aul has posted it might be an AMD video driver issue.
- Hardware errors like disk error or graphical card error
As seen in many cases, one of the common causes of your Lenovo laptop black screen is related to hardware glitches in different components. Over time internal cables in your laptop wear out and a damaged internal cable might cause the problem. Moreover, overheating your laptop might a graphic card to crash, which would have corrupted your video display.
- Windows OS gets abnormal
Sometimes, due to some bad sectors in a hard disk, the program files of your operating system gets corrupted. While there are various reasons why that happens in the first place, often an issue during the 'saving' process leads to corruption in the operating system. A sudden surge in power could influence the easy functioning of Windows OS.
- Faulty Laptop Battery
The faulty battery could also be a possible reason for your Lenovo Ideapad Black Screen. Unplug the charger from the battery source, and if your laptop suddenly goes blank, then it’s a battery issue. Try to replace your battery with a working one for confirmation.
- Faulty Laptop Display
Can a faulty battery cause a black screen? Yes, it could! If the power supply network has any issues, it might be responsible for Lenovo Thinkpad black screen issue.
Part 2: 9 fixes to resolve Lenovo laptop or ThinkPad Black Screen issue
As mentioned earlier, even when Lenovo laptop black screen seems like a huge issue, it is not. Only if you know various aspects of the issue, you will be able to solve the problem. Here are the nine effective methods that can resolve the problem.
Fix 1. Reset the Display or Screen Mode
Most of the time, the black screen is only a minor glitch that your laptop witnesses. It happens when the Windows operating system loses its connection to the screen display. The following instructions will help you reset the display mode whenever this kind of issue occurs.
Step: Tap on Windows + Control + Shift + B keys simultaneously.
This will reset the connections, and the Windows OS may regain the display. Once done, check if it works and you could see the normal display on your Lenovo laptop. If the above method doesn’t solve your problem, move to the next option.
Fix 2. Connecting External Monitor to test the display
If the previous method for the resetting of the display doesn’t work, then it could be a display issue. To test if your laptop screen is faulty, you need a monitor and HDMI DVI or a VGA cable that is compatible with your laptop. Follow the instructions below to check the display,
Step 1: Connect the monitor and your Lenovo laptop using HDMI cable.
Step 2: Turn on your external monitor and the laptop. Wait for some time till it boots.
Step 3: Now, click on the 'Fn' key and 'CRT/LCD' tab (either it will be F5 or F8). Keep on clicking on it until the content of your laptop is displayed on the external monitor.
If it opens on the external display, you can save all the data on an external hard drive and get your laptop’s display fixed.
Fix 3. Disconnect the Non-Essential Peripherals Devices
As seen in many cases, sometimes the peripheral devices such as external hard drives and printers affect the smooth functioning of the laptops. From device incompatibility to corrupt hardware devices, it could be a result of anything. If your external device has a virus and you connect that device to your laptop unknowingly, that too can jeopardize your laptop functioning.
If that's what the case is, you might need to remove the non-essential peripheral devices and see if your Lenovo laptop black screen issue is solved.
Fix 4. Hard reset your Lenovo laptop
Just like non-peripheral devices, peripheral devices can also result in your Lenovo ThinkPad black screen issue. Have you noticed some dots spinning in the boot-up process? If yes, then you should do a hard reset on your laptop to check it. The following steps will guide you to do so.
Step 1: Make sure you shut down your Lenovo laptop first.
Step 2: Unplug the power cords from your laptop. Gently, remove the battery and disconnect all the peripheral devices from the system.
Step 3: Let your laptop idle for 30-40 seconds.
Step 4: Now, long-press on the power button for around 60 seconds.
Step 5: Place the battery back in the laptop and turn it on.
If your Lenovo laptop boots-up properly, then it was one of the peripheral devices that were causing your Lenovo laptop's black screen. Now, connect all your peripheral devices one by one, until you reproduce the black screen again. This way, you will know which device was causing the issue. If the issue persists, then the problem could be something else.
Fix 5. Update your graphics driver
Lenovo laptop black screen can also occur if you are using the wrong graphic drivers or an outdated one. But you won't be able to update the driver on a black screen, will you? Well, in this case, you can try turning on your laptop in safe mode. When you start your laptop in safe mode, you may be able to update your graphics driver. Now, follow the steps mentioned below to run your computer in safe mode.
Step 1: Press the power button to turn on your laptop.
Step 2: Press the F8 key continuously while the laptop starts to open.
Step 3: After displaying hardware information, a screen will pop up as ‘Advanced Boot Options.’
Step 4: Click on ‘Safe mode with Networking’ and press ‘Enter.’
After following all the above steps correctly, it will start windows in safe mode.
Once the windows successfully open in safe mode, follow the steps below to upgrade graphic drivers.
Step 1: Tap 'Windows' + R key simultaneously to open the 'Run' dialogue box.
Step 2: Type in 'devmgmt.msc' and press 'Enter', and it will open 'Device Manager.'
Step 3: Click on 'Display Adapters.' Now, right-click on the graphic card and select 'Properties.'
Step 4: Click on the ‘Driver’ tab, tap on ‘Update Driver,’ and press ‘OK.’
Step 5: Now, tap on ‘Search Automatically for Updated driver software.’
The above steps will automatically download and update the graphics driver.
Fix 6. Restart the explorer.exe process
Explorer.exe manages various essential operations, including desktop, taskbar, among others. Now, if it's closed in your system, your desktop and taskbar will become invisible. So, it could be a possible reason for Lenovo's black screen of death.
Step 1: Tap on Control + Shift + Escape keys to open the task manager.
Step 2: Now, tap on the ‘Details’ tab (If you’re using Windows 7, then it might be the ‘Processes’ tab).
Step 3: Find the explorer.exe and click on ‘End Task.’
If this solves Lenovo desktop black screen issue, then it's great, otherwise, try the following method.
Fix 7. Disable fast start-up
Windows 10 is equipped with an incredible feature called Fast start-up that makes your system boot-up faster. However, it’s a tricky method that can also mess-up with the start-up process. So, if it’s enabled on your laptop, this could be the reason why your Lenovo laptop black screen issue occurred. The steps below will help you to disable it to avoid such incidents.
Step 1: Tap on Windows + R at the same time to open the 'Run' dialogue box.
Step 2: Type-in 'powercfg.cpl' and click on 'Enter.' It will open the 'Power Option' tab.
Step 3: Now, click on 'Choose what the power buttons do' on the left side of the screen.
Step 4: Select ‘Change settings that are currently unavailable.’
Step 5: Now, un-check the box 'Turn on fast start-up.'
Step 6: Click on ‘Save Changes’ and close Windows.
Fix 8. Reseating the Memory Modules
Reseating of the memory module is a procedure in which a RAM chip is removed from the DIMM slots and later correctly placing them in the slot. It's a typical process used for plenty of laptop issues. These include long start-up time and system reading incorrect memory space among others. As it is also a useful option in Lenovo laptop black screen issues, follow the steps below to reset the memory module correctly.
Step 1: Take out the battery from the back of your Lenovo Laptop.
Step 2: Remove the screws from the back of your laptop and pull out the service door.
Step 3: Now, you will see a memory slot that would be held by two arms. Pull both these arms at the same time to release the memory module from the spring tension position.
Step 4: Gently, take out the memory module using a clipper from the hatch.
Step 5: Brush the memory slot using a clean cloth, but avoid touching it directly with your hands.
Step 6: Again, line-up the notch in the memory module and try to insert it incorrectly into the slot.
Step 7: Now, slowly push the memory module down until it latches correctly.
Step 8: Screw-in the service door and attach the battery to its position.
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Now, check if the black screen issue solves or not. If yes, then great! If not, then read on the article as the cause might be something else.
Fix 9. Perform a system restore
If your Lenovo black screen issue is a recent development, it might have happened because of some new installations or upgrades. These types of system glitches do occur when the new programs are not compatible with your operating system. In such a scenario, a system restore would be an efficient way to solve the issue. Follow the steps ahead to know how to do so.
Step 1: Press the ‘Windows’ key and write ‘System Restore.’
Step 2: Click on 'Create a restore point,' once it opens.
Step 3: A window will open up. Click-on System Protection -> System Restore.
Step 4: Read the instructions and tap-on ‘Next.’
Step 5: Now, check the box ‘Show more restore points,’ select the restore point that you want your system to, and click ‘Next.’
Step 6: Click on ‘Next’ for the coming instructions to complete the system restore process.
Now, restart your computer to see if the issue has been resolved.
Part 3: How to Recover data when Lenovo laptop or ThinkPad keeps a black screen?
Even when you can solve the Lenovo laptop black screen issue, you might face data loss from hard drives. Now, there are many ways you could try to recover lost data. Recoverit Data Recovery software application is one of the best bets to retrieve lost files and data.
To retrieve the data from your computer, you must first download the application. For crashed data recovery, you will need another working computer and a blank USB drive or CD/DVD.
Step 1: Start computer crash recovery
Select ‘Recover from crashed computer’ once the Recoverit application launches on your system.
Step 2: Create a bootable drive
Recoverit helps to create bootable media and recover data. For that, use a blank USB drive or CD/DVD and connect it to your other system. Make sure that it is easily recognized. Now, click on 'Start' to initiate the process.
Step 3: Select the type of your bootable drive
You have two modes to create a bootable drive – USB or CD/DVD Bootable drive. Select a mode and tap on the ‘Select’ button to start.
Step 4: Backup and format data
Once you select a USB or CD/DVD bootable drive, a message will pop-up suggesting you format the drive. Click on the 'Format' button to confirm and ensure you have a backup of the data saved on the drive.
Step 5: Downloading Firmware
When you select on ‘Format’ tab, an interface will pop-up saying a firmware is downloading. It’s software that is embedded in hardware devices and is necessary to create a bootable drive.
Step 6: Formatting the bootable drive
After the successful downloading of firmware, it will initiate the formatting of the bootable drive. As it will delete all the data stored on the drive, make sure to create a backup.
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Step 7: Creating a bootable media
Make sure that you don’t eject the USB flash drive or CD/DVD drive as it might take some time to finish the process.
As the process completes, the bootable drive is successfully created.
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Step 8: Boot crashed computer from USB/CD/DVD drive
Once the USB flash drive/CD-DVD drive is created, insert the bootable drive to your laptop. Press F8 continuously to adjust the BIOS to boot from USB/CD/DVD drive.
Step 9: Recover Data from Crashed Computer
As the crashed computer becomes bootable again, you can choose the data recovery. Select a hard disk for the scanning and connect a hard drive to your Lenovo laptop. After the scanning process is completed, select a hard drive to connect to your laptop and click on the ‘Recover’ button to recover data.
You can preview all the data, whether it is audio, video, document, etc. Make sure you save the recovered data at a secure location.
The Bottom Line
Lenovo's desktop black screen problem can be solved in multiple ways. Especially where you cannot see the content of your laptop might make you anxious. The article helps you understand the possible reasons for some of the effective solutions. Use Recoverit software to recover all the data lost due to the crashing of your Lenovo laptop.
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